B&G Windows

Why Choose Us

At B&G Windows, we handle all types of double glazing work, from small repairs to full window and door installations. We work with both domestic and commercial customers and pride ourselves on providing a reliable, professional service from start to finish.

Much of our work comes from customer recommendations, which reflects the care we take with every job. We focus on doing the work properly, keeping customers informed, and leaving properties clean and secure once the job is complete.

Peace of Mind

Quality that lasts

At B&G Windows our main priority is customer satisfaction. We like to give our customers peace of mind which is why we fully guarantee all of our work. We are registered with FENSA and the GGFi for guarantee protection.

B&G Windows want our customers to feel that they have received a good service and to recommend us to others. We ensure this by constantly monitoring our work with customer satisfaction surveys and evaluation processes. As you will see from our customer testimonials we provide a good service at all times and most of our cliental is obtained through recommendations.

At B&G Windows we ensure that we carry out good workmanship and that our customers are happy so they will recommend us to others.

Areas Covered

Service you can trust

Based in Hertfordshire, we provide double glazing repairs and replacements across the region and surrounding areas, with flexible availability and emergency callouts where required: Baldock, Berkhamsted, Bishop’s Stortford, Borehamwood, Broxbourne, Bushey, Cheshunt, Chorleywood, Croxley Green, Elstree, Harpenden, Hatfield, Hemel Hempstead, Hertford, Hitchin, Hoddesdon, Letchworth, Potters Bar, Radlett, Rickmansworth, Royston, Sawbridgeworth, South Oxhey, St Albans, Stevenage, Tring, Waltham Cross, Ware, Watford & Welwyn Garden City.

We cover the following postcode areas:

Hertfordshire (AL, EN, WD, HP, SG and CM)
Bedfordshire (MK, SG and LU)
Parts of Buckinghamshire (LU, HP, MK, and SL)
London (N, NW, W, SW, S, SE, E, EC and WC)

We are always happy to try and accommodate outside of the stated geographical areas. B&G Windows normal working hours are 9am - 5.30pm Monday to Friday.

We are also able to accommodate emergency callouts where necessary.

The B&G Windows Guarantee

Lots of manufacturers offer guarantees, but when deciding which supplier to choose you need to be sure their guarantee is worth the paper it’s written on.

Alongside the importance we place on customer satisfaction, B&G Windows are FENSA registered and offer a full peace of mind guarantee on installation work through GGFi . B&G Windows fully guarantee all their work whether it’s a full double glazing installation or a small repair. For further peace of mind, B&G Windows has Public Liability insurance for a total of £5million.

B&G Windows’ products are built to a very high quality and are made to last a very long time:

10-year guarantee on all of our windows, doors*
Full compliance with all relevant industry bodies including FENSA and GGFi
Insurance Backed Guarantee provided as standard

*Subject to Terms and Conditions

Endorsed Schemes

At B&G Windows we take great pride in our work and in making sure our customers are happy.

We are registered with Fensa and endorse a number of schemes to ensure all our work meets and exceeds current standards.

See below for more information.

FENSA

FENSA – the government authorised Competent Persons Scheme for the replacement of windows, doors and roof lights in England and Wales.

FENSA works with thousands of double glazing contractors in England and Wales. In choosing a FENSA double glazing registered company the consumer is offered greater protection when purchasing double glazing for their home.

For peace of mind, homeowners can use a FENSA registered business for your double glazing installations
Keep your FENSA certificate safe – you can’t sell your home without it
Avoid rogue traders – use a FENSA installer
92% of windows and doors are covered by FENSA in the UK
More than 10 years of raising standards in the glazing industry
FENSA is the original Competent Persons Scheme
FENSA – the quick and simple route to building regulations compliance

FENSA has issued over 9 million window and door homeowner certificates and is the recognised double glazing industry leader.

Learn More

GGFi

GGFi is a leading provider of Insurance Backed Guarantees on behalf of the home improvements industry. An IBG (or an ‘Insurance Backed Guarantee’) is an Insurance product which protects the homeowner, should the installation company cease to trade.

Upon completion of the job, the company will provide their customer with a guarantee to protect them in the event that something goes wrong with the installation. However, should the company cease to trade before the guarantee has expired then the guarantee can no longer be fulfilled.

If the homeowner has a GGFi Insurance Backed Guarantee in place, the policy’s underwriters will consider claims under the terms of the original guarantee for the remaining period of the guarantee. For example, if a tradesman provides a homeowner with a 10 year Insurance Backed Guarantee and the tradesman ceases to trade after 5 years, it would be possible for the homeowner to submit a claim within the remaining 5 years should a fault occur on the installation. Our policy defines ‘cease to trade’ as Liquidation, Receivership, Administration or the winding up of a business due to Bankruptcy or Death of the Principal(s).

Learn More

TrustMark

TrustMark is a quality mark which operates a framework under which 26 scheme operators work in the RMI (repair, maintenance and improvement) sector, including trade associations, local government trading standards teams, and independent scheme operators.

These schemes are approved to carry the TrustMark logo and recruit reputable and trustworthy tradesmen.

This enables the TrustMark scheme operators to promote improved RMI sector standards, and tackle related issues such as better enforcement.

All of these scheme operators are audited annually by TrustMark, to ensure processes, standards and complaint procedures are being maintained.

Learn More

Which? Trusted Traders

Which? is best known for testing products – from washing machines and cars, to digital cameras and power tools.

They also proudly raise awareness of consumer rights and safety issues and offer impartial advice through our magazine and via public campaigns.

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement.

In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

Learn More

Customer Reviews

Testimonials

These reviews are published on Which? and are verified as being genuine and a true customer of B&G Windows.

B&G Windows are proud to be endorsed by Which? & Hertfordshire Trading Standards.

View All Testimonials

Customer Service

Quality

Value

Richard and Kerry are a great team. Kerry looks after the office side, Richard the installations. They have installed double glazed windows, doors, side panels for me on two occasions in 2023. Kerry goes the extra mile getting the order correct and arranging installation at a convenient time. Fuelled by regular cups of tea, Richard works very hard, is meticulous and tidy, and is quick to resolve any problems that arise. Often he is helped out by the friendly and exerienced Brian. Apart from a high quality new door or window, you would not know they had been here. Competitive pricing, excellent customer service and guaranteed workmanship.

Review Posted
05/10/23

Work Completed
30/09/23

Customer Service

Quality

Value

Richard carried out a repair in a very awkward location and fixed a window that had been a problem for years.

The work was done the agreed schedule and budget.

Review Posted
05/10/23

Work Completed
30/09/23

Customer Service

Quality

Value

The team from B&G windows recently serviced all my upstairs double glazing to get all windows securely and smoothly opening and closing. They were professional from quote to completion of the works and I would have no hesitation in recommending them.

Review Posted
05/10/23

Work Completed
30/09/23

Customer Service

Quality

Value

Richard did a great job. I am so happy with my new front door. It is amazing. Highly recommended. Thank you.

Review Posted
05/10/23

Work Completed
30/09/23

Customer Service

Quality

Value

Excellent service from B&G Windows. Hard working and pleasant engineers. I would recommend. Very pleased with the finished product.

Jo Duggan - WGC

Review Posted
05/10/23

Work Completed
30/09/23

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Working Hours

Mon - Fri 9:00 to 17:30

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0800 622 6459

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01707 880692

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